Taxo - Privacy Policy

1. Introduction

   Welcome to Taxo.ai, Inc. (“Taxo,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, and disclose personal information when you use our services. By using Taxo, you consent to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

   We collect information that you provide to us directly when using our services, including:

   • Contact Information: Your name, email address, phone number, and organization.
   • Account Information: Usernames, passwords, and other credentials for accessing our services.
   • Health Information: Personal health information (PHI) as part of our AI solutions for healthcare providers and payers.

   Additionally, we automatically collect certain information when you interact with our services:

   • Log Data: IP address, browser type, operating system, and usage data.
   • Cookies and Tracking Technologies: Information about your interactions with our website and services.

3. How We Use Your Information

   We use the information we collect to:

   • Provide and enhance our AI solutions for healthcare administrative tasks.
   • Respond to inquiries and provide customer support.
   • Ensure compliance with legal obligations and protect our rights.

4. Information Sharing and Disclosure

   We may share your information in the following circumstances:

   • Service Providers: With third-party vendors who assist us in providing our services.
   • Compliance with Laws: When required by law or in response to valid legal requests.
   • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Security

   We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

   We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights and Choices

   Depending on your location and applicable law, you may have the right to:

   • Access and correct your personal information.
   • Request the deletion of your personal information.
   • Opt out of receiving promotional communications from us.

8. Children's Privacy

   Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.

10. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at support@taxo.ai.

11. End Note

    Last updated: 27th July 2024